Frequently Asked Questions

A condo unit is usually 21–30 days. Landed homes run 45–75 days depending on how much hacking is involved. You get a written schedule before we start, and we update it weekly.

Yes. We prepare the renovation application, deposit and contractor passes for the building management. You sign; we queue.

Any time, and we also send daily photos. Most of our overseas owners never visit and still know exactly what's happening.

It's an accurate estimate based on the dimensions you enter. The final price is confirmed after we measure on site — that's the only way to be honest about made-to-measure items.

30% deposit on confirmation, progressive payments tied to completed stages, and the balance on handover. Nothing is paid for work that hasn't happened.

One year on workmanship. Manufacturer warranties on products are passed to you directly and we help you claim them.

Yes. Curtains, blinds, smart locks and lighting are regularly sold and installed on their own.

We install within Johor. Elsewhere in Peninsular Malaysia we can deliver, but installation would be your own contractor.

Each product page shows its lead time — stock items are 5–10 days, made-to-measure items 14–30 days.

Taobao, Tmall and Shopee Malaysia. Paste the link and we quote the landed price in Ringgit.

Shipping is estimated by volumetric weight and confirmed once the supplier ships. If it's lower we refund the difference; if higher we ask you to top up before dispatch.

The warranty is whatever the original seller offers, and claims across the border are usually impractical. We flag items where this matters before you commit.

One credit generates one AI design of your room. Every account gets the first design free.

No. They stay on your account until you use them.

Adjust the brief and generate again. If a generation fails technically, the credit is returned automatically.

It's a visualisation, not a measurement. Colours and sizes come from the products you selected, but the final result is confirmed after our site visit.